Versand
We are here to ensure our products bring happiness and give 100% love to your beloved pets! If there is anything you are not happy with or would like us to improve, please let us know by emailing us at info@soldaypet.com
Free Shipping Service:
For customers shipping to the contiguous United States (excluding Alaska, Hawaii, Puerto Rico, or the US Virgin Islands). Shipping is free for an order of $20 or more after discounts before shipping and tax have been applied.
For international customers, an order of $50 or more after discounts will receive our free shipping service.
Shipping Details:
| Shipping Address | Order Value | Shipping Rate | Delivery Time |
| United States (non-remote) |
Order Value<$20 | $10 | 7~15 business days |
| Order Value≥$20 | Free | 7~15 business days | |
| Other Countries | Order Value<$50 | $20 | 10~20 business days |
| Order Value≥$50 | Free | 10~20 business days |
Please Note: It is the customer's responsibility to ensure the safety of the package - we're not responsible for lost or stolen packages.
Process Time Notes:
Once your order is packed and ready to ship, you will receive an email notification from us.
Depending on the product, the fastest orders placed before 12 AM (GMT-08:00-Pacific Standard Time-Los Angeles) that day can be shipped the same day. If an item is out of stock, the latest shipping time is within 5 business days of the order being placed.
If you have a preferred delivery date, please note it in the “Order Note” section on the shopping cart page or let our customer service team know.
Do We Offer Expedited Shipping?
Yes, we offer expedited shipping options to customers worldwide for an additional fee. Available shipping methods and fees will be displayed during checkout.
If expedited shipping is not available at checkout, please contact our customer service team before placing your order. We’ll be happy to help arrange an expedited shipping method for you.
International Delivery:
We currently only support delivery to United States, United Arab Emirates, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Japan, Netherlands, New Zealand, Poland, Portugal, Saudi Arabia, Sweden, Slovakia, Russia, Guatemala, Nigeria, Norway, Singapore, Philippines. If we open other markets later, we will notify you in time on our website.
***Soldaypet reserves the right to deny any refunds if deemed appropriate. If the product is damaged upon return, costs may be charged (or deducted from the refund) to repair the damage.